# 692 : Customer Strategies Rountable 2
Location:
Bengaluru Taj Vivanta Bengaluru, KA, Bangalore
Schedule:
On 06-Jul-2018
Timing:
9:00 AM – 1:00 PM IST
Contact Details:
Contact #: 99205 79199
EMail ID: connect@reservaa.com
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About Event

Customer Strategies Rountable 2


Our roundtable discussions are a chance to hear from experts and peers about what’s been successful and how to increase maturity in customer experience strategy. In this roundtable, let’s discuss challenges and successes for:

  • Achieving Growth Through Customer Experience
  • Picking the Right CX Strategy: What You Actually Need
  • What Will Customers Really Want?
  • Power to the People: How to Reinvent Your CX Culture
  • Being A Change Agent For CX
  • How AI Can Help — Not Hamper — Your CX Agenda: How AI Enables You To Deliver Great CX

  • Vivek Mehrotra, SVP, JANA Small Finance Bank
  • Sachin Bhatia, Founder, Ameyo
  • G Shainesh, Professor, IIM Bangalore
  • KT Prasad, Director Sales India, Zendesk
  • Amitabh Sinha, Co-Founder & CSO, Meetings & Offices
  • Mohua Sengupta, EVP, 3i Infotech
  • Sridhar Rao, Infinium Growth Insights
  • Harish Pant, Managing Director, Hampsons
  • Sameer Dhanrajani, Chief Strategy Officer, Fractal Analytics
  • Bhavesh Agarwal*, CEO, OLA
  • Sathish Krishnan, Director CX, Flipkart
  • Dinesh Narayanan, Director, Vssutti Services
  • Jessie Paul, Founder, Paulwriter


*Note: Please share your full details i.e. Name, Phone Number, Company Name, Designation, Official Email at info@crmasia.org

How can I contact the organizer with any questions?


Venue:


Bengaluru

Taj Vivanta

Bengaluru, KA


Date & Time:

Thu, July 5, 2018

9:00 AM – 1:00 PM IST